In the back reaches of our professional mind, we know the people and relational aspects of business life have perplexed and stymied managers and leaders alike.
In our upcoming book, "Touchy Feely: The Soft Stuff is the Hard Stuff," we reveal the powerful and liberating truth that empathy and compassion along with vulnerability are not the weaknesses we've hoodwinked ourselves into believing, but are core strengths of successful leadership.
Below is an excerpt from an article from our friends at Korn Ferry that stimulated some related ideas. We look forward to hearing your thoughts.
Empathy: The Surprisingly Crucial Business Skill
October 16, 2017 | DANIEL GOLEMAN, Contributor, Korn Ferry Institute
We all know empathy matters in our personal relationships, but how does empathy matter for business? You need empathy to work effectively with other people, especially in sales and client management, on teams, and in leadership. Empathy is the core of the competencies in the relationship management domain of Emotional Intelligence, the basis for more complex relationship management skills, including influencing other people or having a positive impact, mentoring other people, managing conflict, inspiring them as a leader, and teamwork. Read more…
We are just beginning to understand why knowing your purpose is key to good leadership. So why is it surprising that empathy is a crucial business skill?
Through empathy your purpose comes alive because you can see best where to serve. When we realize that our success is tied to others’ success and that interdependence (empathy) is not a personal liability but strength, then watch and experience miracles to happen.
Our book, The Art of Convening offers a roadmap of how purpose shared can get you there.