Just-in-Time-Convening: A Client Success Story

Photo Credit: Craig Neal

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by Rachel Harris

There are many key aspects in convening with purpose and productivity. To ensure your organization's meetings are highly effective for attendees, Heartland presents a list of 10 key Principles of Convening. Many of our clients use these 10 Principles to further their convening skills. One of our recent clients - a team leader in a regional engineering agency - often finds himself in interdepartmental team meetings led by people of varying abilities.

He has taken the Art of Convening training and understands there are always opportunities to take advantage of employing the Principles of Convening in meetings. In his role, he travels from building to building meeting with different teams. He also understands the Principles of Convening are great equalizers in meetings within his role.

Wanting to ensure his time is effective, he envisioned an opportunity for convening principles to be posted and referred to in meetings. Upon hearing his request, Heartland collaborated with the Organizational Development department to install the Principles of Convening Poster in conference rooms. Once added, the interdepartmental teams' ability to collaborate increased. Here at Heartland, we have created a list of 10 key principles to advance and improve the practice and art of convening.

Listen: Respect everyone’s voice; hear their contribution and refrain from fixing, problem-solving, advice-giving.

Speak from your own experience: Speak from the “I”, your personal experience creates trust.

Slow down the conversation: Allow pauses between speakers to create space for collective genius and innovation to emerge.

Speak with sincerity and brevity: Speak your truth and make each word count.

Suspend certainty: Ask yourself, “What don’t you know?” Look for the surprises.

Allow space for difference: Seek to understand, welcome the divergent and convergent views.

Explore new ways of thinking and being: Look for and expect surprises.

Presume positive intent: Be aware of your judgments.

Each person has a role to play: Know that everyone is needed and each person has come to contribute the outcome.

Any engagement can be transformed through essential conversations: Intention to speak and act authentically from a common vision can transform any meeting Heartland's 10 Principles of Convening.

Following Heartland's 10 Principles of Convening will allow for your organization to conduct proactive meetings more successfully and thoroughly. These principles will encourage clarification, engagement, and open-mindedness within your convening. If you have meetings with people of varying skill level who seek to collaborate effectively and are occasionally challenged in doing so, consider adding the Principles of Convening your conference room. Contact Heartland today to maximize your collaboration, leadership or convening capacities. Follow us on our LinkedIn page to receive weekly updates on our blog and convening skills! Contact us at 612.920.3029 for your next consultation on the Art of Convening.

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Patricia speaks at Business Book meeting

Photo credit: Daniel Scotton

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Minneapolis Book Events: A Business Book Bonanza of Minnesota Based Authors

In January, we started something called the Business Book Breakfast — and groups of 25-50 exciting, high energy, curious and fun people have gathered at 6:45 AM the 4th Wednesday of every month, to share thoughts and ideas about five very amazing books.

I decided we needed something more relaxing for the last, hazy days of summer, so we’re now meeting from 4:30-6pm (with a cash bar, lovely passed hors d’ouevres, plus FREE parking). Up next:

Wednesday, July 24, 4:30 – 6pm

This month, Minneapolis Book Events will be featuring 5 local authors, each sharing short snippets of their books and allowing time for book signings (and buying). Included authors are:

Al Watts, 

Navigating Integrity

Ralph Jacobson, 

Leading for a Change

Gary Cohen, 

Just Ask Leadership

Manny Steil, 

Listening Leaders

Patricia Neal, 

The Art of Convening

• Location: The Minneapolis Club, Main Lounge on the 1st Floor
• 4:30-5:40pm  Facilitated session; 5:40-6pm  More time for informal conversations.
• Cost: $15-passed appetizers, cash bar, free parking. Prepayment required.
• Non-Club members welcomed!

RSVP: 

Online

 or Call the Club (612) 332-2292

Guests Encouraged.

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Wednesday Wisdom (or Wit) from Heartland

Photo Credit: Craig Neal

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"Reading and writing poetry can exercise that capacity, improving one's ability to better conceptualize the world and communicate it — through presentations or writing — to others."

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HBR Blog Network
The Benefits of Poetry for Professionals
by John Coleman  | November 27, 2012

Wallace Stevens was one of America's greatest poets. The author of "The Emperor of Ice-Cream"and "The Idea of Order at Key West" was awarded the Pulitzer Prize for Poetry in 1955 and offered a prestigious faculty position at Harvard University. Stevens turned it down. He didn't want to give up his position as Vice President of the Hartford Accident and Indemnity Company.

This lyrically inclined insurance executive was far from alone in occupying the intersect of business and poetry. 

Dana Gioia, a poet, Stanford Business School grad, and former General Foods executive, notes that T.S. Eliot spent a decade at Lloyd's Bank of London; and many other poets including James Dickey, A.R. Ammons, and Edmund Clarence Stedman navigated stints in business.

I've written in the past about how business leaders should be readers, but even those of us prone to read avidly often restrict ourselves to contemporary nonfiction or novels. By doing so, we overlook a genre that could be valuable to our personal and professional development: poetry. Here's why we shouldn't.

For one, poetry teaches us to wrestle with and simplify complexity. Harman Industries founder Sidney Harman once told The New York Times, "I used to tell my senior staff to get me poets as managers. Poets are our original systems thinkers. They look at our most complex environments and they reduce the complexity to something they begin to understand." Emily Dickinson, for example, masterfully simplified complex topics with poems like "Because I could not stop for Death," and many poets are similarly adept. Business leaders live in multifaceted, dynamic environments. Their challenge is to take that chaos and make it meaningful and understandable. Reading and writing poetry can exercise that capacity, improving one's ability to better conceptualize the world and communicate it — through presentations or writing — to others.

Poetry can also help users develop a more acute sense of empathy. In the poem "Celestial Music,"for example, Louise Glück explores her feelings on heaven and mortality by seeing the issue through the eyes of a friend, and many poets focus intensely on understanding the people around them. In January of 2006, the Poetry Foundation released a landmark study, "Poetry in America,"outlining trends in reading poetry and characteristics of poetry readers. The number one thematic benefit poetry users cited was "understanding" — of the world, the self, and others. They were even found to be more sociable than their non-poetry-using counterparts. And bevies of new research show that reading fiction and poetry more broadly develops empathy. Raymond Mar, for example, has conducted studies showing fiction reading is essential to developing empathy in young children (PDF) and empathy and theory of mind in adults (PDF). The program in Medical Humanities & Arts (PDF) even included poetry in their curriculum as a way of enhancing empathy and compassion in doctors, and the intense empathy developed by so many poets is a skill essential to those who occupy executive suites and regularly need to understand the feelings and motivations of board members, colleagues, customers, suppliers, community members, and employees.

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"As [I rose] in business ... I felt I had an enormous advantage over my colleagues because I had a background in imagination, in language and in literature."

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Reading and writing poetry also develops creativity. In an interview with Knowledge@Wharton, the aforementioned Dana Gioia says, "As [I rose] in business ... I felt I had an enormous advantage over my colleagues because I had a background in imagination, in language and in literature." Noting that the Greek root for poetry means "maker," Dana emphasizes that senior executives need not just quantitative skills but "qualitative and creative" skills and "creative judgment," and feels reading and writing poetry is a route to developing those capabilities. Indeed, poetry may be an even better tool for developing creativity than conventional fiction. Clare Morgan, in her book What Poetry Brings to Business, cites a study showing that poems caused readers to generate nearly twice as many alternative meanings as "stories," and poetry readers further developed greater "self-monitoring" strategies that enhanced the efficacy of their thinking processes. These creative capabilities can help executives keep their organizations entrepreneurial, draw imaginative solutions, and navigate disruptive environments where data alone are insufficient to make progress.

Finally, poetry can teach us to infuse life with beauty and meaning. A challenge in modern management can be to keep ourselves and our colleagues invested with wonder and purpose. AsSimon Sinek and others have documented, the best companies and people never lose a sense of why they do what they do. Neither do poets. In her Nobel lecture "The Poet and the World," Wislawa Szymborska writes:

The world — whatever we might think when terrified by its vastness and our own impotence ... is astonishing ...

Granted, in daily speech, where we don't stop to consider every word, we all use phrases like "the ordinary world," "ordinary life," "the ordinary course of events" ... But in the language of poetry, where every word is weighed, nothing is usual or normal. Not a single stone and not a single cloud above it. Not a single day and not a single night after it. And above all, not a single existence, not anyone's existence in this world.

What if we professionals cultivated a similar outlook? We might find our colleagues more hopeful and purposeful and our work revitalized with more surprise, meaning, and beauty.

Poetry isn't a one-size-fits-all solution to every business problem. There are plenty of business leaders who've never read poetry and have been wholly successful. But to those open to it, reading and writing poetry can be a valuable component of leadership development.

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Wednesday Wisdom (or Wit) from Heartland

Photo Credit: Craig Neal

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Innovation Anyone? 
The word innovation derives from the Latin word innovates, which is the noun form of innovare "to renew or change," stemming from in—"into" + novus—"new". 

Heartland programs are often considered an innovation or imagination super-boost. 

How are you allowing time for your imagination and innate innovation to emerge?

Imagination is more important than knowledge. For knowledge is limited, whereas imagination embraces the entire world, stimulating progress, giving birth to evolution.
Albert Einstein

Going forward, we are convinced, the world increasingly will be divided between high imagination-enabling countries, which encourage and enable the imagination and extras of their people, and low imagination-enabling countries, which suppress or simply fail to develop their people’s creative capacities and abilities to spark new ideas, start up new industries and nurture the own “extra.”  America has been the world’s leading high imagination-enabling country and now it needs to become hyper-high-imagination-enabling society.  
That Used to Be Us by Thomas Friedman and Michael Mandelbaum, 2011

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"US employers rate creativity/innovation among the top five skill that will increase in importance over."

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that next five years, and stimulating innovation/creativity and enabling entrepreneurship is among the top 10 challenges of U.S. CEO’s.
Ready to Innovate New York: Conference Board, 2008

Increasingly in the twenty-first century, what you know is far less important than what you can do with what you know.  The interest in and ability to create new knowledge to solve new problems is the single most important skill that all students must master today.  All successful innovators have mastered the ability to learn on their own “in the moment” and then apply that knowledge in new ways.
Creating Innovators by Tony Wagner, 2012

This is our generations Sputnik moment…We’ll invest in biomedical research, information technology, and especially in clean energy technology –an investment that will strengthen our security, protect our planet, and create countless new jobs for our people…In America, innovation doesn’t just change our lives, it’s how we make a living.  We need to outinnovate, outeducate and outbuild the rest of the world.
2011 State of the Union Address, President Obama

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Wednesday Wisdom (or Wit) from Heartland

Photo Credit: Craig Neal

A friend sent this link not long ago. It's a light touch to a serious subject.

Follow the Frog

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You don't have to go to the ends of the Earth to save the rainforest. Just Follow the Frog! The Rainforest Alliance is a nonprofit conservation organization that holds Charity Navigator's highest rating of Four Stars.

What's behind the green frog seal? Only farms that meet rigorous sustainability criteria earn the right to use the Rainforest Alliance Certified seal. These criteria address all of the three pillars of sustainability -- environmental protection, social equity and economic viability -- and farms are evaluated by independent, third-party auditors. Learn more about Rainforest Alliance Certificationand its impacts.

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Wednesday Wisdom (or Wit) from Heartland

Photo Credit: Craig Neal

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There are many ways to consider beginning a new year. The article below offers creative and generative ideas to consider.

5 Ways to Begin Designing Your Life in 2013

TIM BROWN, CEO at IDEO

Great designers don’t just do design, they live design. Like them, we can learn how to practice design thinking principles both at work and at home.

As you start designing your life in 2013, here are five ways to begin:

1. Be optimistic, collaborative, and generative.

There’s something wonderfully gratifying about creating something new, whether it’s an award-winning design or a home-cooked meal.

2. Think of life as a prototype.

Conduct experiments, make discoveries, change as needed. Any process can be re-examined and tweaked. Look for opportunities to turn a process into a project with a tangible outcome. 

3. Don't ask "what?" ask "why?"

Instead of accepting a given constraint, ask whether this is the right problem to be solving.

4. Demand divergent options.

Don’t settle for the first good idea that comes to mind or seize on the first promising solution presented to you. Explore divergent options—and then set a deadline so you know when to move on.

5. Once a day, deeply observe the ordinary.

Make it a rule that at least once a day you will stop and take a second look at some ordinary situation that you would normally look at only once (or not at all). Get out in the world and be inspired by people.

Happy designing!

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Craig and Nils: The AoC Book Launch in Denmark

Photo Credit: Craig Neal

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Mødekunst: Meeting Art

The Art of Convening book launch in Denmark

24-27 september

Trip agenda:

click here

Craig has arrived in Denmark and is staying with friends and colleagues Nils and Annelise Stahlschmidt.

Thank you to the Danish Pionerer Group and to Gyldendal ASA for making this happen!

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Convening and Thanksgiving

Photo credit: Craig Neal

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"I know that the experience of being with the people closest to me will move me, one way or another, and I need to know during this powerful time, clearly, who I am and how I want to be with them."

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by Cindy Wold

I'll be hosting the Thanksgiving dinner at my house again this year. Thanksgiving is one of my favorite holidays! I love the delicious food, the connection, expressions of gratitude, leftovers for days afterward (or sometimes weeks) and of course the people. As I move into this time of year, the Art of Convening reminds me that gathering my family and friends requires more preparation than just buying the food, planning the menu, cleaning/decorating the house and confirming the guests. It is now that I am accutely aware of the "inner game" of convening.

I've learned over time that when my family and long-time friends show up in my environment, so do the memories (some fond, some not so fond), old conflicts, celebrations, hurts, confusion or chaos I may have experienced with them - whether I'm consciously aware of it or not. While the Art of Convening was initially developed to help organizational leaders have more effective meetings, I have learned that the same principles that are effective in a work or organizational context are also effective when gathering family and friends - and possibly much more necessary for cutting through the clutter of our history.

I've experienced first hand how much the inner game of convening can make or break a gathering of those closest to me, more than any other preparation. Now is when I see the value of keeping a regular (or, more likely in my case, irregular) practice of exploring who I am. I go for walks alone, meditate, and reflect on myself - quietly revealing what I'm ready to discover. This kind of practice is the center of the convening wheel, At the Heart of the Matter. I'm doing this because I know that the experience of being with the people closest to me will move me, one way or another, and I need to know during this powerful time, clearly, who I am and how I want to be with them.

I remember the gathering disasters in the past (some not so distant) - either tense politeness or explosive arguments - when I carried invisible (I thought) resentments, expectations or hurts just under the surface of my awareness. Those failures help me realize how much I need to reflect on my intention for our Thanksgiving gathering. I know this is important.

When I have brought to my awareness all of the intentions or motives I can think of for my gathering, both good and not so good (showing off, getting even, reliving the past, controlling outcomes, having fun), I can consciously choose to set aside anything that might sabotage my gathering and choose to keep intentions that are in line with who and how I want to be. I like to concentrate particularly on the desire for authentic engagement with my guests. This is the practice of Clarifying Intent. I don't need to know exactly why it works. I know from experience that when I do this clarification, it makes a difference in me and others in my gathering - intention has substance that is perceived and acted upon.

(I want to note here that Clarifying Intent is not repressing or forgetting something important just because it might be negative - in fact, while doing this step I bring to mind anything I can think of that is associated with the occasion or the people there - good or bad. It is, rather, remembering and keeping MOST prominent the things that are MOST important.)

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"It goes beyond the invitation itself, into my attitude, appreciation, and conviction that everyone I invite is wanted and needed."

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Because Thanksgiving is a tradition, sometimes we invite certain people because we always have or we think we have to. I realize that in order to convey a wholehearted and generous invitation, I need to do more thinking about the value and precious, unique presence of each person I'm inviting. In the midst of an unresolved conflict or hurt it sometimes doesn't seem possible, but with practice I have learned to acknowledge any lingering bad feelings, set them aside for now, and concentrate on the ways in which a person is a gift in my life. When I do this I realize how much I really do want everyone to show up and contribute their presence to our gathering. This is the inner game of the part of convening called, The Invitation. It goes beyond the invitation itself, into my attitude, appreciation, and conviction that everyone I invite is wanted and needed.

As part of the ongoing invitation, a couple of years ago I started making a small paper placename for each person at the table with a little drawing on each one. I leave the option open for guests to trade places at the table if they'd rather, but having their names there - especially after I've taken the time to write the name and think about each person - provides another opportunity for sincere welcome. 

So, as Thanksgiving gets closer, I am taking the time to prepare my inner game. I don't have to buy, store or cook yet. I just think, contemplate, appreciate and communicate sincerely. This is significant groundwork for my gathering. I hope it will result in a way for us to be together in as good a way as we can - and that's what's important to me.

I'll create another post closer to Thanksgiving with some other ways that the Art of Convening principles influence the way I do Thanksgiving and other family and friend get-togethers. Subscribe to the blog to get an email when a new post is ready.

Comments welcome. How do you pay attention to the inner game during holidays? Are there traditions or challenges you'd like to share? Do you have questions (for Craig, Patricia, or me) about convening during the holidays?

We'd love to hear from you, and Happy Thanksgiving!

Cynthia (Cindy) Wold is a Co-author of "The Art of Convening: Authentic Engagement in Meetings, Gatherings, and Conversations"

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The Chinese Dream

Photo Credit: Craig neal

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I'm savoring wonderful Thought Leader Gathering w/ Helen Wang + the TLG community-- visionaries all!.

Helen's deep reflection on the meaning of a middle class that is larger than the US population, and how to move towards connection and oneness was evocative and provocative.

Thank you, Helen!

More on Helen via her YouTube video.

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A single intelligence... or the Ultimate Team

Photo Credit: Craig neal

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"At present, people create barriers between each other by their fragmentary thought. Each one operates separately. When these barriers have dissolved, then there arises one mind, where they are all one unit, but each person also retains his or her own individual awareness. That one mind will still exist even when they separate, and when they come together, it will be as if they hadn't separated. It's actually a single intelligence that works with people who are moving in relationship with one another. . . . If you had a number of people who really pulled together and worked together in this way, it would be remarkable. They would stand out so much that everyone would know they were different."
~David Bohm (physicist, philosopher, & mystic)
 

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Each Voice as Key

Photo credit: Craig neal

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P R I N C I P L E:

Each voice is needed to reveal the authentic wisdom in our engagement.

We often refer to this principle as letting go and let come. We let go of our preconceptions of who the others are in the gathering and we let come the truth, quality, and essence of each. We suspend judgment (certainty) so that we are open to the possibilities of others. We must know, internally, that we, and all the others who are here, belong here. Each is needed and is here to contribute to the potential wisdom and creativity that we want in order to allow for the best possible outcome. There are no mistakes or outisiders in the universe, or in our gathering.

We must know, internally, that we, and all the others who are here, belong here. Each is needed and is here to contribute to the potential wisdom and creativity that we want in order to allow for the best possible outcome. There are no mistakes or outsiders in the universe, or in our gathering.

When we acknowledge that each voice is needed, we recognize that we are gathering the parts of something, just as a gardener gathers tools, seeds, and soil in the creation of a garden. As in a garden, where these necessary elements come togather, it is so in our gatherings: every person contributes by coming together to create something new. We orchestrate the opportunity for each individual to participate, producing a whole that is greater than the sum of its parts. When all of the voices are heard, everyone sees and is seen by one another. Authentic engagement has begun, and an organic whole begins to emerge. (93)

This principle lays the foundation for maximizing the capacity for possible outcomes that may surprise even the most savvy and creative facilitator (convener) or manager (way-shower, guide). What has been missing in most meetings is simply this very recognition. Coming at our Team meetings and interactions on a regular basis with colleagues, how can we ignite that spark that dissolves the "I" and bridges to the "We"? Once we let our self-interests and expectations down, it is amazing what happens in the Boardrooms and meeting spaces. A new capacity forms. Granted, there will be moments of noodling through the currents of control, ego, and multiple opinions and views. This is all well and good and can be deftly navigated when the convener and the convening circle is coming from this space of understanding--the understanding that All Voices are Key.

Enjoy a copy of The Art of Convening for 30% off list price! (Offer ends April 7th 2011)

Here's to Hearing All the Voices!

Warmly,

Craig and Patricia

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The Art of Intention

Photo credit: Craig Neal

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THE ART OF INTENTION

My deepest intention is always to serve, to encourage healing (in the meaning of fostering wholeness) and to embody love. I realized over time that by setting a clear intention for each gathering, for each day--I unleashed an energetic field which then drew the outer physical manifestation of that intention to me as I simultaneously was making my way towards "it".~Pele Rouge Chadima (quoted in the book p. 30 in chapter on "Clarifying Intent", the 'first' spoke on the Convening Wheel)

In The Art of Convening, one of the "spokes" or Aspects of the Convening Wheel is "Clarifying Intent". We ask ourselves foundational questions such as "What are my intentions?", "Are they in line with who I am?", and "Who are we to be together?"  These Essential Questions require us to remain in the "being" realm of convening. With these questions, we bring into play our relationship with others: who we are to be, and the how we are to be with one another. From these reflections flows the recognition of an intention that will have substance. With a clarified personal intent to be engaged, the design of the gathering and how it will be executed unfolds more easily. The Invitation, the third Aspect, is the logical next step in articulating our purpose and intent. If our intention is muddy, confused or ambiguous, it may eventually be revealed in a wishy-washy Invitation.

What matters and what counts are imagination and inspiration, a "Hail Yes!" we can attitude, and a roll up our sleeves movement of such magnitude that the future can hear us coming with our heads held high above the cloudy predictions and our knapsacks filled with our gumption and our grit, our gifts and our gratitudes-the building blocks of new cornerstones of possibility. ~Minx Boren (quoted on p. 32)

Intention is like an ignition point where ideas come closer to form, and where the numinous begins to come into reality. It provides us as individuals and groups the opportunity to slow and reflect carefully, and opens a field of gratitude and insurmountable momentum and equanimity--qualities that support success and the deepest form of accomplishment on all levels.

May your convening be full of clear intention and inspiration,

Craig, Patricia & Cindy

PS: Publisher 30% off list price limited time offer in either hardcopy or e-book. Go here to purchase for only $13.97: http://bit.ly/ebAQiw

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Meetings not getting anywhere?

Photo Credit: Craig Neal

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Meetings not getting anywhere? Have you tried Stringing the Beads? Find out more plus get 30% off @ArtOfConvening http://bit.ly/ebAQiw

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Introducing The Art of Convening book

photo credit: craig neal

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We're thrilled to introduce The Art of Convening book. It will be released by our publisher Berrett-Koehler Publishers early 2011. Throughout the rest of the year, we'll post excerpts on this blog for your early viewing.

Craig & Patricia

The ART OF CONVENING
9 Ways to Transform Your Meetings, Gatherings and Conversations

Introduction
The role of the Convener is to gather and hold the people

"I would love to see leadership be the art of convening and hosting, and
that leadership training would teach how to bring people together and initiate
conversations that have power rather than predictability."
-Peter Block, author of "Community: The Structure of Belonging" in 2007 Wall Street Journal interview

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Convening has become synonymous with facilitating gatherings and meetings. Heartland has been differentiating convening from facilitation and meeting leadership since our founding in 1995. By definition, facilitation is, “the process of making something easy or easier,”* whereas convening is the art of gathering and “holding” people. We consciously invite people into an engagement and are thereby accountable for the energetic and physical field in which we meet.

This book, The Art of Convening, is about the art and practice of convening people for the sake of creating wholeness in our engagements. It addresses the essential principles and practices for those “called” to convene and lead meetings and gatherings that produce transformational outcomes for the people in them and their organizations, communities and the world. Nothing less. It is for those of us seriously engaged and committed to making a life-changing difference in our own lives, and the lives of those we gather.

The Genesis of the Art of Convening
In 1998 we (Craig & Patricia Neal) began hosting and convening a series of member-based conversations, the Thought Leader Gatherings (TLGs), for a diverse group of leaders in our hometown of Minneapolis and then the California Bay Area. We had been holding these gatherings for seven years when Patricia noticed we needed to offer people the “recipe” for what we were doing at these meetings, rather than merely deliver the experience for them over and over.

We crafted a convening format description and published it on our website for our members and attendees to use in their practices and meetings. It was our hope that people would experience a transformational conversation with us at the TLG, then with that experience in hand and supporting printed materials, would replicate the experience in their lives, organizations and communities.

The reports back to us were always the same: “I wasn’t able to replicate what you do here and what I experience here, back home”.

What became abundantly clear was that people needed context and content to go along with the experiential learning and simple format. We discovered that our complimentary styles, Craig a high intuitive and Patricia a high analytical, had enabled us to create a breakthrough format for convening that would bring intimacy, depth and idealism to any gathering. However, we were not giving people the right recipe for how to do it themselves in their own lives.

About that time our friend Peter Barnes opened a writer’s retreat center in California and invited Craig to come for a two-week retreat in April of 2004. What emerged was the initial outline for this book and an almost intact curriculum for a 6-month Art of Convening (AoC) TeleTraining.

What Craig came to know at the writer’s retreat was that he needed to introduce the principles, practices and processes - developed for the TLGs and their own consulting practice - with others who were already convening practitioners. He also knew that this introduction needed to be done using a format that was accessible for people all over the world. TeleTraining was the perfect medium.

Within the first year we realized, additionally, that TeleTrainings also provided an intensely focused experience. Without the physical cues present with in-person meetings, we relied on energetic cues. In order to better notice these energetic cues, participants would learn the art of deep listening.

With the birth of The Art of Convening TeleTrainings in 2004 and the ensuing six years of trainings, came the evolution of the Convening Wheel as the foundation of thought and practice for this book. As the conceptual framework came to us, the practice within the AoC groups tested the theories and concepts with real life application.

We have observed a great yearning in ourselves, and among those we teach and train, to discover the answer to the foundational question, “who am I and why am I here?” It is a seeking for wholeness that we can then share with others. When we do so, the power of being whole or complete acts as a multiplier in our relationships and the meetings we conduct.

The people who have shown up for our trainings over the years have been those who see themselves as catalysts for transforming the nature of their relationships in their lives and practice for the sake of their own transformation and that of their families, communities and organizations. By now, hundreds of AoC graduates have worked with and applied the principles, practices and processes of the Convening Wheel – from corporate settings to faith-based applications.

A FieldGuide to help navigate your journey
There is a “technology of relationships” that is foundational to The Art of Convening. If you consider that each interaction with another human being is an opportunity for engagement or relationship, a necessary shift occurs in that interaction. The Art of Convening book is a guide to help us integrate our personal values into positive relationships that then make possible the best outcomes for our communities, organizations, and even the world.

Each of the 9 Chapters represents an “Aspect*” of the Convening Wheel and offers new principles, practices, processes and case studies. Much of the Convening Wheel explores the convergence of the inner and outer worlds of Conveners - those that engage others in meaningful meetings, discourse and conversations.  The integration of the personal practices of the Convener with how they bring themselves to the practical concerns of convening meetings and gatherings is the unique realm of this book.

Much of what we learned and observed over 40 years of running businesses, community organizing, and countless group experiences about convening has been distilled into the 9 inner & outer considerations a Convener must make in designing any gathering or conversation. These Aspects hold true for one-on-one as well as large scale meetings.

What amazed us during the journey of writing this book, and developing the Convening Wheel, is that the outer, physical, design-oriented delivery considerations in convening seem to always follow the same path as the inner life of the Convener. As within, so without.  

That is why the inner considerations are so prominent in our convening model.  We believe that the Convener is the new evolutionary leader whose power and effectiveness is rooted in personal transformation.

Convening Contexts for the Convener

There are myriad contexts for convening, and that these contexts present different challenges that require variations in our approach to each situation. In other words one shoe does not fit all in our intent, design and execution as Conveners. The 4 classic cases below may be familiar, although variances and nuances abound. The important factor here is our approach from the perspective of the Convening Wheel and where we find ourselves along the path.

Context 1- Collegial  Everyone being convened is present for what are essentially compatible purposes, and the participants seek a feeling of one-ness and connectedness as part of the their experience in the convened group.  There are no “win-lose” or “zero sum” elements. The key convening challenge is to get people out of their day to day business and distractions, and into a deeper and more soulful state of awareness.

Context 2- Shared Conflict The people being convened are all stakeholders in some larger, shared context, and the status quo is for some reason undesirable or unsustainable.  The participants have at least a partially shared interest in solving the problem at hand. Usually there is a strong “zero sum game” aspect of these situations, where people consider the possibility of holding out and resisting the change, in an attempt to get another person or department to make a greater concession.

Context 3- Dysfunctional Elephant   Here, the people being convened are part of a somewhat dysfunctional organization as in Context 2, but instead of there being a clear external challenge which serves as a rallying point to move people past parochial and ritualistic behavior, there is an unacknowledged major dysfunction that has been rendered “undiscussable”.

Context 4- Advocacy   Here, a group is convened for the purposes of advocacy and activism. A major goal in convening an advocacy group is for the group to conclude that they care enough about the issue at hand to act, and for the group to begin to develop a workable plan.

Each convening context requires a specific kind (or kinds) of affective work, the goal of which is to engender a certain sensibility or emotional state in the participants being convened.  However, the specifics of the affective transformation vary hugely with the convening context. Notice the subtle and overt differences and overlaps you may encounter in your engagements. As we travel this journey together be aware of the predetermined context and social makeup of the group or individuals with which you will be convening. Whether you are called to be an active convener in the meeting or a participant, be aware of what the social and political dynamics may be in advance. Who knows how things may change as you travel the Wheel together?

This book is intended as a “Field Guide” serving personal and professional growth, leading to the discovery that the way to achieve the highest potential of any engagement is to unleash the creative potential inherent in the collective wisdom of those gathered.

As we travel the path around the 9 Aspects of the Convening Wheel from At the Heart of the Matter to Commitment to Action we’ll examine Core Elements, “practice stories” from the field, journaling questions and a corresponding chec klist of items to consider along the way for highly effective engagements.

The structure of the Convening Wheel is designed to illustrate the various Aspects of convening as a whole. As we gracefully progress through the Aspects around the wheel, we cycle through the steps and considerations systematically. Using this circular method to articulate the way of “being” and “doing” we build upon each Aspect’s core elements in a logical sequence.

In this book you’ll read about people restoring wholeness to themselves, their families, communities, and organizations by igniting the brilliance and genius inherent whenever two or more are gathered.  

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"Challenge: The fundamental barrier that must be seen in order to continue to the next Aspect"

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It is our belief that each person is born perfect and whole; and that now is our time to experience this perfection and wholeness in one another. Through the principles and practices of The Art of Convening anyone can learn that meaningful connection and engagement is not only possible, it is an imperative for the world to work for everyone.

Each chapter or Aspect of the Conveners Wheel is associated with six Core Elements. These elements, followed in a progressive order, address powerful questions that illuminate each Aspect of the Wheel.

Principle (The foundational value of an Aspect of the Wheel.)

Essential Question (A question one asks in an Aspect of the Wheel
that illuminates the Core Principle.)

Challenge (The fundamental barrier that must be seen in order to continue to the next Aspect)

Design Element (A primary consideration that goes into the pattern in which engagements are planned and created.)

Practice (Personal practice, repeating action or exercise that will enhance our thinking about an Aspect of the Wheel.)

Process / Methods (Collective series of actions for a particular outcome.)

Things to Remember (Reminders and important concepts to check in order to be successful within an Aspect of the Wheel.)

Stories and anecdotes for each Aspect of the Wheel illustrate real life successes or failures where a particular Aspect played an important role.

At the end of each chapter is a Reflection Worksheet that offers journaling questions to prompt our own reflections and creativity as we navigate each Aspect of the Convening Wheel.  

This book is dedicated to the inspired catalyst for change and transformation within all of us. We believe by waking to our own brilliance and sharing that with others we can, relationship after relationship, create a world that works for everyone.

Our heartfelt gratitude goes out to you for your willingness to step forward with us on the Convener’s journey.

Craig & Patricia Neal

*Encarta® World English Dictionary © 1999 Microsoft Corporation

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Welcome!

photo credit: craig neal

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Heartland: A Global Resource for Evolutionary Leaders
Heartland:Heartland delivers the future through conversations of thought leadership and transformation in intimate ways and settings. We connect, convene and support evolutionary leaders engaged in creating well-being for all in our communities, organizations and the world. Join our vibrant community with others looking to step forward in new ways.
-Join the Heartland Network (free): Heartland Network
-Become a Convener or hone your Art: The Art of Convening TeleTrainings
-Be Inspired: by our unique VisionHolder Calls
-Attend & Engage: The Thought Leader Gatherings (MN, CA)

Martin Luther King, Jr., 1957: I am convinced that love is the most durable power in the world. It is not an expression of impractical idealism, but of practical realism. ...(read more)

Far from being the pious injunction of a Utopian dreamer, love is an absolute necessity for the survival of our civilization. To return hate for hate does nothing but intensify the existence of evil in the universe. Someone must have sense enough and religion enough to cut off the chain of hate and evil, and this can only be done through love.

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Heartland Member in the News!

photo credit: craig neal

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Check out this article on Bernie Saunders' book in today's Minneapolis Star Tribune, West Metro Edition.   http://www.startribune.com/106/story/853104.html

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Welcome to the New Heartland Blog!

PHoto credit: craig neal

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We're working on this new blog to invite the larger circle of new leaders to gather...

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