A Leader Looks to Retain Top Talent: A Client Success Story

Photo Credit: Craig Neal

Photo Credit: Craig Neal


by Rachel Harris

In a periodic series, Heartland Group shares illuminating case studies of change management successes. The current installment focuses on a client who had come to a cross-roads and knew the status quo was no longer an option. Our client is a Human Resources Vice President who sought to resolve an employee retention problem, but found roadblocks in navigating a much more complex situation in the company culture. She hired Heartland Group to apply Convening methodology and map a path forward.

Coming to the realization that her smartest, most talented staff were underperforming or leaving, a Vice President of Human Resources knew a change was needed. After assessing employee needs and emphasizing talent retention, she discovered that company culture was impacting performance.  

She contacted Conversational Intelligence-trained coach Patricia Neal and initiated a plan of action. Together they focused on retaining top female talent in the male-dominated engineering company and re-energizing the workforce through a special interest group (SIG). What began as a staffing retention issue had morphed into a culture change initiative.  This is where the project got exciting!

This SIG met to re-focus the mission and vision, design a kick-off meeting and receive Art of Convening training.  The group relaunched successfully in March with over 70 people in attendance - double the expected turnout!  Their success evolved from executive coaching and training on more effective meetings.  Now that the SIG is up and running, they have requested a quarterly tune-up on designing effective meetings for inclusion. The quarterly trainings and monthly coaching have enabled middle managers to create a culture of inclusion, develop staff buy-in and transform their leadership. Excellent outcomes!

We love to work with leaders who are ready to move beyond the status quo.Center for Purposeful Leadership: Connect. Engage. Collaborate. Give us a jingle. #612-920-3039.


Using Convening to Transform Company Culture: June TLC

Photo Credit: Daniel Scotton

Photo Credit: Daniel Scotton


by Rachel Harris

With Mother’s Day recently passed, I arrived at work yesterday thinking about how to create a positive future for all people, whether their path takes them into the business world or not.  An equitable workplace is on my mind.  I worry that it might not be possible to spark shifts in company cultures that dissolve the glass ceiling for women and minorities.  And, I hope that such corporate transformations are already happening.  

At the upcoming TLC-Twin Cities, Heartland will convene a conversation inspired by news of the 5th Annual Minnesota Census of Women in Corporate Leadership.  

In this important annual conversation - relevant for anyone who is making forward-thinking business decisions, has a daughter or knows a woman rising through the ranks, Heartland and St. Catherine University will relay how company culture impacts women’s advancement in Minnesota.

There are several ways to participate:

  • Come for the morning session “Inclusive Leadership: Why Company Culture and Men Matter” ($99) and stay for lunch ($19) to extend the conversation.
  • Bring a colleague to continue the conversation afterward at the office!  2+ participants per company reduces the morning rate to $89/person.
  • Invite colleagues to attend the afternoon “Getting Your Life into Balance” Workshop ($75). People can participate in the Workshop separately from the morning.

June 10th will be a day of rich learning and action-oriented outcomes. We’d love to see you there. Regiser here.


AoC book review- Qualitative Research Consultants' Association

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This review from the Qualitative Research Consultants Journal highlights the effectiveness of convening and authenti engagment within a very specific business applicaiton. click here for the entire review Download Book Review (02-Summer 2011) - The Art of ConveningTema-Lyn

The Art of Convening, by Craig and Patricia Neal with Cynthia Wold, is a jewel of a book, which should resonate well with research consultants interested in mastering both the inner and outer dimensions of convening meetings. The Neals bring an enlightened approach to preparing for and conducting meetings that are authentic engagements – a genuine expression of what is “true” for convener and participants. The Art of Convening provides a holistic, perhaps “spiritual,” perspective on meetings that can inspire qualitative research consultants in working with research participants and client teams.

By Laurie Tema-Lyn, Practical Imagination Enterprises,Ringoes, NJlaurie@practical-imagination.com


Beginners Mind as Bridge

In the Japanese tradition of Zen, there is reference to what is called Beginner's Mind by Master Shunryu Suzuki. When we "suspend certainty" we automatically ignite the energetic of Beginner's Mind which in turn opens us up to new possibilities and very likely will produce results in our meetings that might seem impossible to achieve. When we unwind our solidified certainties and beliefs, and simply take a moment to identify how they came to be, we shift our potential to co-create.

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The Art of Intention

Photo credit: Craig Neal

Photo credit: Craig Neal


THE ART OF INTENTION

My deepest intention is always to serve, to encourage healing (in the meaning of fostering wholeness) and to embody love. I realized over time that by setting a clear intention for each gathering, for each day--I unleashed an energetic field which then drew the outer physical manifestation of that intention to me as I simultaneously was making my way towards "it".~Pele Rouge Chadima (quoted in the book p. 30 in chapter on "Clarifying Intent", the 'first' spoke on the Convening Wheel)

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In The Art of Convening, one of the "spokes" or Aspects of the Convening Wheel is "Clarifying Intent". We ask ourselves foundational questions such as "What are my intentions?", "Are they in line with who I am?", and "Who are we to be together?"  These Essential Questions require us to remain in the "being" realm of convening. With these questions, we bring into play our relationship with others: who we are to be, and the how we are to be with one another. From these reflections flows the recognition of an intention that will have substance. With a clarified personal intent to be engaged, the design of the gathering and how it will be executed unfolds more easily. The Invitation, the third Aspect, is the logical next step in articulating our purpose and intent. If our intention is muddy, confused or ambiguous, it may eventually be revealed in a wishy-washy Invitation.

What matters and what counts are imagination and inspiration, a "Hail Yes!" we can attitude, and a roll up our sleeves movement of such magnitude that the future can hear us coming with our heads held high above the cloudy predictions and our knapsacks filled with our gumption and our grit, our gifts and our gratitudes-the building blocks of new cornerstones of possibility. ~Minx Boren (quoted on p. 32)

Intention is like an ignition point where ideas come closer to form, and where the numinous begins to come into reality. It provides us as individuals and groups the opportunity to slow and reflect carefully, and opens a field of gratitude and insurmountable momentum and equanimity--qualities that support success and the deepest form of accomplishment on all levels.

May your convening be full of clear intention and inspiration,

Craig, Patricia & Cindy

PS: Publisher 30% off list price limited time offer in either hardcopy or e-book. Go here to purchase for only $13.97: http://bit.ly/ebAQiw


The Art of Convening

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AOC BOOK ON FACEBOOK

Welcome to the world of convening: the art of gathering and "holding" people for the sake of authentic engagement.

We welcome you to try the Art of Convening, beginning wherever it makes sense for you, and to discover the gift of convening in all of its simplicity and power.

-Craig, Patricia and Cindy


11/16-Interview: Engaging Emergence: Turning Upheaval into Opportunity

photo credit: craig neal

photo credit: craig neal


Thanks to all who joined us on the call last night!

Hope is definitely not the same thing as optimism. It is not the conviction that something will turn out well, but the certainty that something makes sense, regardless of how it turns out. -Vaclav Havel

Last night Peggy Holman, master change method chronicler and author of the new book, Engaging Emergence, was our VisionHolder conversationalist with Craig and the community. Here are some snippets from Peggy.

I choose to be curious about chaos and breakdown. It offers me the best chance of more than just surviving. As things fall apart, it creates the space for something good to happen. Chaos creates a diversity of opportunity for people.

Two hallmarks:

  • The notion that people care: people do care and want to make a difference
  • Welcoming disturbance: there is a shift, an acceptance, the knowing of your own fear.

We’re hospicing the old; midwifing the new. -Margaret Wheatley


Conversations that matter: Conversation that help us see ourselves in context. experience the "we", experience ourselves in the whole.
How do we take this to scale?

2 pieces of the puzzle:
macroscope: creating the tools and mechanisms (tech and internet will create the vehicles)
microscope: many of us doing this work, stretching ourselves, as often as possible. share our stories to inspire others.

-how do we bring people together in holistic way to create scale?
-visual metaphors: even though you might think a large corporate system is immovable, as soon as people can step away from the immediate focus to the larger context, something does shift.

When the structures of how things are becomes so bad for a sufficient portion of the population, it's time to look at the principles and ideas for what supports people. What evolves is more complex systems that can handle more diversity.

One of my major ah-hahs is: there is a deep human need to belong, and an unspoken cultural assumption is that to belong you must conform. Instead of conforming, consider:

  • take responsibility for what you love as an act of service.
  • pay attention to what you deeply love, and bring it forward. it may be disruptive, but in the higher order of complexity, our uniqueness, the larger whole emerges.

http://www.hipcast.com/playweb?audioid=P17ee1365e5335e7e5da5fb9f08a17624YFh9R1REZmtx&buffer=5&shape=6&fc=FFFFFF&pc=666666&kc=009900&bc=CCCCCC&brand=1&player=ap26
 

MP3 File


10/20 Interview: Love Leadership: a movement is launched

Photo credit: Craig neal

Photo credit: Craig neal


Talk about vision in action! Last night's VisionHolder Interview with John Hope Bryant was a message of hope and fierce claiming of love as a transformational power and a movement to reclaim capitalism as a foundation that works for all. Leading from love...

As a special advisor on finance and economics to the last 3 Presidents (Clinton, Bush, Obama), we found John's message at once transformative and yet very practical. Imagine the courageous conversations he invoked as he speaks about the Five laws of love-based leadership and as a financial advisor, saying, "Love makes money and Vulnerability is power." It's the beginning of transformational change in the halls of institutional power.

order the book here

Five Laws of Love-based Leadership:

  1. Loss Creates Leaders (there can be no strength without legitimate suffering)
  2. Fear Fails (only respect and love leads to success)
  3. Love Makes Money (love is at the core of true wealth)
  4. Vulnerability is Power (when you open up to people they open up to you)
  5. Giving is Getting (the more you offer to others, the more they will give back to you).

There is a fierceness to his message of love as action and claiming of true power. Love is not this new-agey thing, but work, action. Fear is a punk. Fear is lazy. John spoke to rainbows after storms, not letting a good crisis go to waste. The time is now to speak this truth to create real power.

Many thanks to John for his words, his courage, and his commitment to activism through love.


10/19: "It's what you don't know that you don't know that's killing you, but you think you know..."

photo credit: craig neal

photo credit: craig neal


10/19- HOPE Oakland Financial Literacy Empowerment Forum (see below)

Heartland's next VisionHolder interview is with John Hope Bryant, author, LOVE LEADERSHIP: The New Way to Lead in a Fear-Based World. Breaking news: Operation HOPE Founder and Business Bestselling Author John Hope Bryant Attends World Economic Forum in Tianjin as a Young Global Leader.

Patricia first heard John speak on MN Public Radio and was just enthralled. The genesis story: In 1992, at the age of 26, John was running a successful financial services business in LA when the riots broke out. After the chaos subsided, John saw that his community needed a hand-up, not a hand-out, so he founded Operation HOPE. In Love Leadership, John chronicles his story of transformation from a teenager growing up in South LA to the leader of one of the most impressive antipoverty organizations in the country.

What is the secrete to his leadership success? LOVE 

Read on for more information about John and HOPE.

  HOPE Oakland Financial Literacy Empowerment Forum: the Rebirth of America, the Future of the Financial Services Industry and the Effect on Underserved Communities, Post Economic Crisis

  HOPE Global Initiatives
 John's Mission Statement


"HOPE Global Initiatives was developed out of the organization’s leadership role in hosting Ambassadors and Heads of State visiting Southern California, as well as the founder’s former role with the United Nations Conference on Trade and Development, Geneva, Switzerland, as their first ever goodwill ambassador to the United States."


The role of HOPE Global Initiatives is to promote and advocate the benefits of economic empowerment as a tool for vastly improving the quality of life in developing countries, with a particular focus on developing countries on the African continent. The role has expanded to serve underserved communities throughout the world.

Hollywood comes to Soweto - Rwanda Rising - Operation HOPE - South Africa  Global Dignity

John''s Mission Statement:

"There is a difference between broke and being poor. Being broke is a temporary economic condition, but being poor is a disabling frame of mind and a depressed condition of your spirit, and you must vow to never, ever be poor again."
My vision for the poor, the under-served, and the wealthless of the world is to help them see themselves -- differently. We can do this by helping to expose, to educate, to empower, and ultimately to inspire them. To help them become "dreamers, with shovels in their own hands," quoting my friend Dr. Dorothy Height.
To see themselves for what and who they truly already are; rich in spirit. Assets, and not liabilities on the world's global balance sheet.
Because, I have seen, time and again, that given an informed choice, the poor do not want a hand out, but simply a hand up. They want the dignity that comes from doing for self.
That education is the ultimate poverty eradication tool, and when you know better, you tend to do better.
Moving from civil rights to silver rights. From integrating the lunch counter, to integrating the dollar too.
That low-wealth communities, the world over, represent future emerging markets waiting to be born. That one person can make a diference, and we are that one person. That we are all accountable and responsible for the world we live in, because it is literally the world we create. A little hope can make the difference.


Strengthening through Appreciation

Photo credit: Craig neal

Photo credit: Craig neal


A morningnote from Heartland...via our friends at LiveDynamite

Gratitude is the antidote to fear.
May 3, 2010

Appreciation is one of the strongest expressions of love and has been shown to trigger physical and emotional healing.

Research has proven that it's impossible for the brain to be in a state of appreciation and fear at the same time. And since fear can be paralyzing and hold you back from creating the life you want, the more you express appreciation the easier it is to gain the strength and support you need to take action.

By focusing your attention on all you have to appreciate, you positively reprogram the mind and memory to see how life supports you. Pay attention and you'll see how this practice allows you to experience new levels of grace, ease and joy each day. Here is a simple exercise to help you expand your gratitude practice.

Spend 3 minutes deeply thinking about someone, or something, that you appreciate.
Use all of your senses to experience what it is that you are grateful for. Pay attention to how your mind and body relax.

Repeat this exercise throughout your day when you want to feel more positive emotions.

Have a great day!
The Heartland Team